Internet trolls are always looking to abuse and amuse. Trolls only want to do one thing: Get a rise out of people. They want to annoy people, they want to frustrate them, they want to see people get angry. They want to make themselves better by putting other people down.
If you give your opinion on the internet, whether it be on your blog, a forum, YouTube, Twitter, Facebook, Reddit etc, you are going to have to deal with internet trolls at one point or another. It is unavoidable.
How you handle trolls can influence how other people see you on the internet. Getting offended is rarely the best way to deal with them. It will encourage the troll, and other trolls, to post more comments towards you.
I believe the best way to handle comments from trolls is to delete or ignore. If a troll leaves a message on your blog, simply delete it. If a troll posts something negative on a public website that is out of your control, be it a blog you do not own, a discussion forum, or social media service, ignoring them is the best option. As the saying goes: Do Not Feed the Trolls.
How to Handle Internet Trolls and Negative Comments
I recorded a video about trolls and negative comments yesterday. In the video I talk about the best way to handle trolling comments, abusive comments, and spam comments. I hope you enjoy the video.
How do you deal with trolls and negative comments?
Please leave a comment below and give your opinion on the issue :)
Thanks,
Kevin
This is really helpful, despite there no such situation facing right now, but the golden words will always be remembered: Don’t feed the Troll!
Thanks
Thanks Shobha.
Haha yeah guys are not known for their multitasking skills.
When trolls turn up on a website you own, be it a blog or forum, you have full control. You can mark their comment as spam or simply delete it. Unfortunately, you cannot do that on websites you don’t own. For example, a discussion forum you don’t own, Twitter, or Reddit. That is where you ignoring them is the best option.
Kevin
Hey Kevin,
Interesting article on trolls – I guess I haven’t seen much of trolls lately, perhaps it is time to get active on Reddit again!
Excellent video, would never try driving and multitasking though! Best to keep the concentration on the road.
About internet trolls, if it is other than my blog – my best idea is to ignore them. They mostly like the reaction and if we don’t give them that – they will move on and find some other targets. Also, reporting them is not a bad idea – the platform owners can deal with them.
If the trolls show up on my comments section, it is best to delete those comments. I won’t send them to the spam folder though, I don’t mark anything as spam unless they really are spam.