Discussion forums are a useful way of providing support to your hosting customers. I believe they support forums should compliment an email ticket support system, not replace them. They provide a place where members can discuss issues not directly related to their account. For example, general advice on website hosting, …
My discussion forums Rise Forums is a great place to get support for hosting related issues from myself and many other experienced website owners. Owners of hosting companies also hang out at the forums. Whilst I do love the community we have at Rise Forums, I also know that there …
I’m pleased to announce the release of my brand new podcast: The Business Hangout. In every episode I will speak with someone from the business life: beginners and experts. My first guest is my good friend Kevin Rooney, who runs the baseball community Bases Loaded. We talked about a range …
A big part of search engine optimisation involves managing internal and external hyperlinks on your website. Nine attributes are available for the HTML anchor element (<A>). The most important attribute is href as it defines the URL a user should go to, but you will also see the target attribute …
Maintaining a successful blog is a lot like driving a steam train. It takes a lot of energy to get it going, but even when you’re on the right track, you need to keep adding fuel to the fire or it will eventually grind to a halt. Failure to follow …
It should be no surprise that WordPress is one of the most popular platforms for online communities. With a built-in user system, simple publishing options and website design customiser, the core version of WordPress is a great starting point for a community. All you need to do is choose one …
To say that 2020 has been a crazy year for everyone would be an understatement. Few of us were prepared for Covid or a world where no one knew how to deal with it. Like everyone else, I’ve had many few ups and downs myself this year. I’ve sadly lost …
Ever since WordPress launched, many people have been advising others not to install many WordPress plugins. The thinking behind this is that when more WordPress plugins are installed on your website, your website will be slower and less secure. Is this actually true? In my experience, no. The number of …
The internet is awash with pyramid schemes, get rich quick schemes and courses that promise that you can make a living from only two hours of work per day. You may be tempted to purchase a course or book that promotes a “Killer Technique” for making money online, but do …
Spotlight is a new social media plugin for WordPress that integrates Instagram into your website. Using Spotlight, you can automatically display your latest photographs and videos. This can increase engagement with your followers, attract new followers and expand your reach. The plugin allows you to connect multiple Instagram accounts and …