WordPress Forums are the first place that many WordPress users turn to when they have a problem with their website.
If you are not in an immediate rush to resolve a minor issue with your website, I recommend seeking help on a WordPress forum. It may take a few days to get a response, but you should get help on the matter.
When your business has a more serious problem to address, or if a minor issue is causing your business to lose time or money, it is better to pay for premium support from a dedicated WordPress support company. They should be able to address more questions and problems within a matter of hours.
In addition to fixing problems, WordPress support companies can provide general website maintenance help and help you set up backups, improve website security, and increase website performance.
This page lists a selection of WordPress support companies that you should check out.
For $49 per month, Barrel Roll provides weekly offsite backups, plugin updates, security monitoring and cleanup, and support. Their $99 per month plan adds uptime monitoring, 404 monitoring, and one hour of development time.
They also have a $299 plan that adds performance optimisation, search engine optimisation, three hours of development time and additional consultation.
For $49 per month Cinch provides a daily cloud backups, software updates, security, uptime monitoring, website migrations, and hack cleanups.
Additional services are available for an extra fee. This includes WooCommerce support, firewall protection, and performance boosts.
ClickWP offers a range of services including theme customisation, website performance speed up, malware and hack repair, tweaks, and more.
Their basic plan retails at $35 per month. For an extra $35 per month you can add nightly backups, plugin updates, uptime monitoring, unlimited email support, and a host of business tools.
Fix My WP
Fix My WP promise that they can fix any hack, any WordPress theme, and any WordPress theme. They also provide a host of maintenance services.
Their basic plan costs $50 per month. Their $100 plan provides an hour of dedicated support, daily backups, weekly malware scanning, and more.
GoWp are a WordPress support service that can provide help on WordPress problems for around $49 per ticket.
Their monthly plans retail from $29 per month to $149 per month and there is a white label option available so that you your customers do not know that you are proviing support through a third-party company.
Their plans offer plugin updates, offsite backups, security scans, support, and more.
Founded in 2012, Maintainn provide a wide range of support and maintenance services including security monitoring, off-site backups, plugin updates, direct support, and more.
Their two main plans retail at $49 and $99 per month. An enterprise plan is also available for those who need additional help.
The WP Help
The WP Help is a WordPress hosting and maintenence service that offers support 24 hours per day. They provide free website migrations, malware scans, website updates, uptime monitoring, and more.
Their entry level plan costs $45 per month. In addition to its support services, this plan gives you 10GB of SSD storage, 100GB of bandwidth and 90 days of off-site backups.
WP Fix It
A popular WordPress support service that provides support on a number of issues for a one off fee of $39. They can provide general WordPress support, CSS or styling changes, website migration and backups, and fix WordPress code errors and the WordPress white screen of death.
They also offer website optimisation, infection cleanups, and a backup and restore service.
Brought to you by the same people behind Tesla Themes, WPmatic provides general maintenance, full website backups, live chat and email support.
Their basic plan retails at $59 per month. Their more expensive plans cost $99 and $159 per month. These provide access to all Tesla Themes designs and provide speed optimisation.
WP Site Care
WP Site Care offer a range of monthly maintenance plans for WordPress users. Their $79 core service offers cloud backups, WordPress updates, security monitoring, hack cleanups, and video tutorials.
Their more expensive plans cost hundreds of dollars and include development work, firewall support, website staging, uptime monitoring, and more.
WP Maintainer are one of the few WordPress support companies to simplify their pricing and only offer one plan.
For $99 per month you will receive WordPress theme and plugin updates, website backups, secure monitoring and cleanup, and monthly website customisations.
WP Team Support
A WordPress support company that offers monthly maintenance plans at $29, $59, and $199 per month. They provide managed updates, uptime monitoring, backups, security, performance optimisation, SEO optimisation, and more.