Cloudways is a popular managed cloud hosting service that offer reliable hosting at fantastic prices. I first became aware of Cloudways in the Summer of 2015 when I met Cloudways founder Pere Hospital at WordCamp Europe in Seville. Pere was extremely passionate and enthuastic about his business so it has …
WP Engine is a popular managed WordPress hosting service that boasts over 50,000 customers across 120 countries in the world. I have spoken about WP Engine a lot over the last month; most recently in my chat with David Vogelpohl of WP Engine. A managed WordPress hosting solution such as …
HostUpon are a Canadian hosting company that is situated in Toronto, Ontario, Canada. Their main data centre is located in Toronto, but they also have data centres in Dallas, Seattle, and Washington. This makes them a great choice for anyone based in North America, however customers from other parts of …
Only really big hosting companies keep all support in-house. The majority of hosting companies have a couple of permanent in-house staff members that handle support during the daytime and use third-party support companies to handle support outside of these hours. Before you choose a support company, please do your research …
Discussion forums are a useful way of providing support to your hosting customers. I believe they support forums should compliment an email ticket support system, not replace them. They provide a place where members can discuss issues not directly related to their account. For example, general advice on website hosting, …
It is common for hosting companies to display an email address or contact form on their website. Sending an email normally creates an email support ticket. It makes sense for hosting companies to use a ticket support system as the volume of emails they receive and respond to every day …
Whether you run a large hosting company or simple earn a little extra cash by reselling hosting, your customers need to be billed for the resources they have used. Billing management software should be easy to use, look professional, and encourage members to pay on time every month. As I …
Web hosting is a billion dollar industry that will be around as long as the internet. You can make a lot of money if you build up a good service and market it correctly. I have looked into starting my own web hosting company in the past. I wasn’t hoping …
Pickaweb is a UK based website hosting company that has been operating since the year 2000. They have a very good reputation on the review website TrustPilot; which is impressive considering most companies listed on that website have many bad reviews. Their basic hosting plans start from only £2.49 per …
Template Monster have been a big player in the template world since before WordPress was even launched. In fact, I started making money as an affiliate through promoting their designs way back in 2002 and I still earn commissions from referrals to this day. Although they sell over a thousand …